Welcomes students and visitors by greeting them in person or on the telephone; answering or directing inquiries.
Ensures that all contacts with clients (e-mail, walk-In center, SMS or phone) provides the client with a personalized customer service experience of the highest level
Through interaction with students on the phone, uses every opportunity to build client’s interest in the company’s products and services
Manages administrative duties assigned by the school coordinator in an effective and timely manner
Consistently stays abreast of any new information on the schools’ products, promotional campaigns etc. to ensure accurate and helpful information is supplied to students when they make enquiries